Apex Auto Collision (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or interact with our services. By using our website, you agree to the practices described in this Policy.
We may collect personal information that you voluntarily provide when you submit an estimate request, work order form, or contact form, including:
Name
Phone number
Email address
Vehicle information
Uploaded photos of vehicle damage
Any additional details submitted through our forms
When you visit our website, we may automatically collect certain data such as:
IP address
Browser type
Device information
Pages visited
Time and date of access
Referral sources
This information helps us improve website performance, security, and user experience.
We use the information we collect for purposes including:
Providing repair estimates
Responding to questions or service requests
Scheduling and confirming appointments
Communicating with you regarding repairs or updates
Improving website functionality
Internal record-keeping and customer service
Compliance with legal obligations
We do not sell or rent your personal information to third parties.
We may share your information with:
Insurance providers involved in your repair process
Third-party towing or service partners as needed for your vehicle
Service providers assisting with website operations, hosting, or analytics
Legal authorities when required by law (e.g., to comply with court orders or investigations)
We only share the information necessary to perform services or meet legal obligations.
When you upload images of your vehicle damage for estimates:
Photos are used solely to assess repair needs
Images are stored securely
We do not share your photos without your permission except for insurance-related purposes
Our website may use cookies and similar tracking tools to enhance user experience, analyze traffic, and improve performance.
You can disable cookies in your browser settings; however, some features may not function properly.
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.
While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute protection.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your information, where legally permitted
Opt out of marketing communications
You may exercise these rights by contacting us using the information below.
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites and encourage you to review their policies.
Our services are not intended for users under 18 years old.
We do not knowingly collect personal information from children.
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Apex Auto Collision
18651 Clay Rd
Houston, Texas 77084
Email: [email protected]
Phone: 346-332-1153
